Let's keep in touch!
This is how we work in case of absence
Can't work and need to call in sick? This is called absence.
Together, we try to prevent this. But if you do end up absent from work, we stick together. We stay in touch and look out for each other. We make agreements and look at what you need to get back to work.
This is how we work in case of absence
Your manager is your contact person if you can't come to work. Together, you agree on how you'll stay in touch. And together, we look at what we can do.
You are responsible for:
- Doing your best to be able to work.
- Talking to your manager about what you're dealing with or any problems you have.
- Telling your manager what you can still do.
- Helping find solutions.
- Keeping your contact details up to date.
- Staying reachable.
- Being available for appointments, also on site.
- Making agreements with your manager and keeping them.
The first week
Calling in
Always call your manager first.
Do this at least 1.5 hours before your shift starts. And no later than 09:00.
Discuss this together:
- When do you think you can work again?
- Does someone need to take over your work? Who do you think could do it?
- What number can you be reached on?
- Are you at home or somewhere else? If you're somewhere else, where are you?
- When will you call each other again?
- Can your manager help you with anything?
You also agree on what time you'll call on day 2 to give an update on how you're doing.
Do you work an early shift or at the weekend?
Then the time to call may be different. Follow the agreement you made with your manager.
How are you doing?
Call your manager at the time you agreed.
Discuss this together:
- How you're doing
- When you'll call again with an update
- When and where you'll meet your manager in person on day 4
The occupational health service calls
The occupational health service will call you.
So keep your phone close by.
They will ask you:
- What's going on?
- When can you work again?
- Are there any medical reasons?
Missed the call?
Call them back before 17:00 the same day.
Meeting in person
You meet your manager in person at the time and place you agreed on day 2.
Together, you agree on:
- Your return to work
- Reintegration*
- What you can do and what you can't do yet
*Reintegration means getting back to work step by step
Staying in touch
Give your manager a quick call every day.
Tell them how you're doing and whether anything has changed.
During absence
You're going back to work
- Call your manager to say you're going back to work
- Your manager will then register that you're back
Welcome back! Great to have you with us again.
You're partly back at work
Together with your manager, you agree on:
- When you start
- Your working hours
- Your location
- Your tasks and duties
You call your manager twice a week to give an update on how you're doing. You have a meeting every 2 weeks.
You discuss:
- How things are going and what you can do to get fully back to work step by step.
- Making or adjusting your return to work plan
Welcome back! Together, we'll help you get fully back to work.
You're not back at work yet
You call your manager twice a week to give an update on how you're doing.
You have a meeting every 2 weeks. Together, you discuss how things are going and make a return to work plan.
Other situations
Not sick, but still can't work?
Has something come up that means you can't come to work, but you're not sick? Call your manager straight away. Together, discuss which type of leave suits your situation.
Absent more often
Have you been absent 3 or more times in the past 12 months? Then we'll sit down together for a talk.
Together, you discuss:
- What challenges you're facing
- What help you need
- Any problems that affect your work
Sick on holiday in the Netherlands
Do you get sick during your holiday while you're in the Netherlands? Call your manager straight away.
Sick on holiday abroad
Did you get sick while on holiday abroad?
Here's what to do:
- Call your manager
- See a local doctor and ask for a doctor's note
- Your manager may ask you for documents, such as this doctor's note
Going on holiday during absence
Are you absent from work, but would you like to go on holiday during this time? That's possible, but only after discussing it first. Discuss this with your manager. You need their permission.
Keep in mind:
- You can take a maximum of 3 weeks' holiday
- Your holiday must not get in the way of your recovery
- The company doctor decides whether this is the case
- We don't plan any appointments about your return to work during your holiday
Enjoy your holiday!
Our agreements when you return to work (reintegration)
Reintegration means going back to work. Sometimes this happens step by step. Together, we find out what works best for you.
You're responsible for:
- Taking an active part in your reintegration and making agreements about it with your manager
- Keeping to these agreements and being on time for meetings and appointments with the company doctor
- Staying reachable by phone
- Doing the work you can, even if it's only part of your work
What happens if you don't stick to the agreements?
It's important to follow the rules and agreements during absence.
If you don't, this can affect your pay. Two things can happen:
1. Your pay is temporarily held back. We call this wage suspension (loonopschorting).
This happens if you:
- can't be reached
- don't give enough information
- don't keep to the agreements
- don't cooperate
2. Your pay is stopped completely. We call this a wage stop (loonstop).
This happens if you:
- don't cooperate with your return to work (reintegration)
- deliberately don't keep to the agreements
- don't cooperate and have no good reason for this